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Chick-Fil-A Ups Its Customer Service Game, Beats Drive-Thru Record

Image source: Chick-Fil-A via Facebok
Image source: Chick-Fil-A via Facebok
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By Faithwire Staff
Author

September 24, 2018

Revered fast food restaurant Chick-fil-A continues to up its game, proving it’s the best in the industry by even own record-setting standards.

While the drive-thru line at the popular fried chicken spot is often inundated with several cars, that doesn’t mean its dedicated staff don’t know how to serve them in a satisfying and timely manner.

A Chick-fil-A in Louisville, Kentucky, proved just that when it broke its own record on Friday by helping 178 cars in the drive-thru line in just one hour, WHAS-TV reported.

Chick-fil-A Breaks Its Own Rule, Opens on Sunday in Service of Florence Victims

Chick-fil-A corporate congratulated the store and its employees on the impressive feat on Facebook.

“Thank you to every guest who came through today and we are so proud of our team for such an accomplishment!” the post reads.

We broke our Drive-Thru record today! 178 cars in one hour! Thank you to every guest who came through today and we are…

Posted by Chick-fil-A Jefferson Commons on Friday, September 21, 2018

It turns out, customers weren’t at all surprised Chick-fil-A was able to pull it off.

Customer Denise Walls commented, “Of course you did,” writing that she once witnessed a store serve up to a dozen cars in less than six minutes.

Another customer, Rebecca Battah, wrote that she wasn’t surprised because Chick-fil-A “rocks fast food in flavor and service like no other!”

“You guys simply can’t be beat,” she wrote.

Employee Kayla Boyd wrote that she was “so stoked” to be part of the record-breaking team.

With Chick-fil-A’s constant display of outstanding customer service, commitment to its religious values and now a proven record for speediness, it’s no wonder customers keep coming back.

(H/T: WHAS-TV)

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